Return Service

At SharkBolt, we want our customers to be completely satisfied with their purchases. That’s why we offer a hassle-free return policy for all of our products. Here are the details of our return policy:

  1. Returns are accepted within 30 days of the delivery date. If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.

  2. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in its original packaging.

  3. To initiate a return, please contact us at [email protected] with your order number and reason for the return. We will provide you with a return shipping label and instructions on how to send the item back to us.

  4. Once we receive the item, we will inspect it to ensure it meets our return policy criteria. If everything checks out, we will issue a refund to your original payment method within 5-7 business days.

  5. If you received a defective or damaged item, please contact us immediately at [email protected]. We will provide you with a return shipping label and instructions on how to send the item back to us. Once we receive the item, we will inspect it and issue a refund or replacement at no extra cost to you.

  6. Please note that shipping costs are non-refundable, and you will be responsible for paying the return shipping costs unless the item is defective or damaged.

We want our customers to be happy with their purchases, and we will do everything we can to make sure that you are completely satisfied. If you have any questions about our return policy, please don’t hesitate to contact us at [email protected].